1. What is Enovative TV?

    EnovativeTV Inc. (ETV), the leading android application that delivers over 140 African and International channels over the internet and 3G/4G connections.

  2. How do I subscribe?

    To subscribe to EnovativeTV, go to the Packages page on our website and select a subscription package and click on the ‘Subscribe Now’ button. It will take you through the registration and order process.

  3. Do I have to buy the equipment?

    You do need to use an equipment in order to access our channels on your TV. You can use any compatible device such as Android boxes , Google TV , Roku, FireTV/FireTV Stick or any other connected device that has a web browser. you can ask a Custo...read more

  4. Can I get EnovativeTV channels on more than one television, in my household?

    A Box is required for each TV set to enable content delivery and all the interactive features.There is an additional fee for each Box and a special discount for the secondary account. Ask Customer Service about secondary accounts per household a...read more

  5. Is it possible to add a channel to my package?

    Currently, EnovativeTV does not offer an a la carte package. However, there are different packages that you can choose from. See the Packages page on the website for more details.

  6. I’m moving. How do I carry over my service?

    If you have an active subscription and move to another location, your service will still work. Once the box is connected to a high speed internet connection and your television, you can watch your African channels wherever you go. If you need a ...read more

  7. What do I do with my equipment if I disconnect my service?

    Once you purchase any equipment from EnovativeTV, it is yours. See the Refund Policy page for more information.

  8. What are the office hours?

    The office hours are Mondays to Fridays 11am – 7pm; Saturdays 11am – 5pm.

  9. Do I need Internet?

    Yes. A high speed internet connection (at least 150 mbps) is required to access the service.

  10. What is your Return Policy?

    See the Return Policy page.

  11. How do I get my login/password?

    If you forget your login and/or password, kindly call Customer Service at 646-328-0656 or 514 360 3444.

  12. Will I be able to watch EnovativeTV on other devices? i.e., iPad, Android Tablet, Smart Phone?

    Yes. If you have an Android device , Roku , Amazon FireTV/ FireTV Stick , then you can download the app from the Appstores. For any other connected devices please go to m.enovativetv.com for mobile access to the service and enter your login and ...read more